Archive for June, 2009

Question:

Do you sell the Innotek IUC-5200?

Answer:

The Innotek IUC-5200 Contain ‘N’ Train Fence is no longer manufactured and has been replaced by the Innotek IUC-5100 Ultrasmart Contain ‘N’ Train Pet Fencing System.

Innotek IUC-5100 Kit

The IUC-5100 is an excellent solution for someone who wants both an Electric Dog Fence and a Remote Dog Trainer.

We were contacted by a lady that wanted to control two large dogs. The pet owner has 6 dogs, but said that the labs were a little badly behaved and she wanted something that would work to control them.

Initially she had looked at the PetSafe PDBDT-305 Big Dog Trainer since it is designed for dogs 40 lbs plus. She asked if this was the correct product and we told her that the PetSafe PDBDT-305 is an excellent unit, but is designed for only one dog.

For her situation, two large dogs, on a budget, and needing a range of 150 yards or less, we recommended the Innotek BT-502A Two-Dog Remote Trainer. This is an excellent device for pet owners with two dogs since it comes complete with two waterproof rechargeable collars and an easy to use remote.

She purchased the Innotek BT-502A and is very happy with the performance of this remote trainer. As with all of our collars, trainers and fences, the unit was shipped from stock with free shipping.

We received a call from a customer who was looking for two additional receiver collars for his fence. Problem was that he didn’t know what electric, underground fence he had. It seems like a simple problem, but it had been fitted by an Invisible Fence installer some time ago, then refitted by another installer.

After some time on the phone helping him locate the transmitter unit so that he could read off the serial number, we were read numbers that turned out to be the lightning protectors. Lightning protectors sit inline in order to prevent a lightning strike from destroying the transmitter, or causing damage to the house wiring.

For this particular customer, he had two lightning protectors (must have been from each of the visits from the installers). The transmitter unit, rather than sitting in-line, terminates each end of the wiring loop, so the wires in and the wires out lead to and from the transmitter unit. He unplugged the transmitter from the wall and read the serial number to us. We were able to identify the transmitter as being from an Innotek SD-2100 Rechargeable In-Ground Fencing System.

Knowing that the fence is an Innotek SD-2100, this gave us two options for collars: option 1, Innotek SD-2025 Basic Receiver Collar, or option 2, Innotek SD-2225 Rechargeable Receiver Collar.  Both receiver collars are compatible with the SD-2100. The difference is that the SD-2025 is about half the price of the SD-2225, but will require batteries to be changed periodically.

Our customer already had the collar charger, so he opted for the additional upfront cost of the Innotek SD-2225 Receiver Collars, knowing that an occasional charge would save on the cost of batteries over time. As with all of our collars, we shipped it to him via USPS 2-Day Air at no extra cost.

OK, so you’re on the fence about whether to, well … get a fence. They cost money and take some time install. Hey, why bother, maybe everything will just work out. Here are ten reasons why you need to keep your dog inside your own yard,with an Electric or Wireless Dog Fence.

10. Sure, your dog is cute, but your neighbor doesn’t necessarily think so.
9. Your neighbor is getting fed up with cleaning up your dog’s mess from his yard.
8. He chases the delivery guy and the mailman doesn’t think he’s cute
7. If you think your dog’s expensive now, think about potential vet bills.
6. Have you got a quote for a wood fence?
5. Do you like the view from your yard?
4. Out there he could get into pesticides or worse.
3. Cars are dangerous.
2. He could bite somebody.
1. Your dog is part of the family – keep him safe.

So – keep him your own yard.  It’s the responsible thing to do for you, your neighbors … and Fido!

Question:

How many dogs can I add to the IUC-5100?

Answer:

As you know, the IUC-5100 is a combined fence and trainer – which is why it is called a Contain ‘N’ Train system. The trainer is capable of handling two dogs. The kit comes with one IUC-5225 Ultrasmart Receiver Collar and extra collars are available.

To add dogs to the fence, you do not need the remote training feature. For this purpose, the number of dogs is essentially unlimited. To add dogs to the fence only, you still need an Ultrasmart Collar, and the IUC-4225 Ultrasmart Receiver Collar is perfect.

Question:

Will the Innotek Contain & Train collars work with the Pet Safe Stubborn Dog System?

Answer:

Unfortunately, no. The systems are different and not compatible with each other. Perhaps you could consider a remote trainer as an additional option. In this case, the dog would need two collars, one for the fence and one for the trainer. It sounds like you have multiple dogs, so the Innotek BT-502A Two Dog Basic Trainer would be a great option for you.

Another option is to consider one our Contain ‘N’ Train systems, such as the Innotek SD-3000 Basic Contain and Train, or the Innotek IUC-5100 Ultrasmart Contain ‘N’ Train Pet Fencing System. The fences would utilize your existing wiring and add some great features to boot – particularly the IUC-5100.

Please note that if you are selling, or offering a product or service and contact us through this site, your request will be deleted. MutFence.com is owned and operated by NOLA Retail, Covington, LA. Direct all requests of this nature to the NOLA Retail business site.

Question:

I need the product really quickly, what can you do?

Answer:

Wait! Before you pay somebody for next day air, contact us and find out what we can do with standard shipping. There are three factors: 1) How close you are to our warehouse, 2) How quickly we can get it on its way, 3) Shipping method and time in transit. To most US locations, you’ll be surprised how quickly we can get it to you with standard shipping, so if you need it quickly, contact us and ask for a “Must Ship“. We can always overnight it, but chances are we don’t need to!

Question:

If I order today, how long before I get my product?

Answer:

That depends! We ship out of Cincinnati, OH. 90% of our orders will ship same or next day. All collars ship 2nd day air and the pickup usually happens at 2pm EST/EDT. Our fences ship UPS Ground and that pickup occurs around 4pm EST/EDT. It is reasonable to expect your fence to there within 2 – 5 business days and your collar between 2 – 3 business days.